A Day in the Life of a Helpdesk Advisor.

A Day in the Life of a Helpdesk Advisor.

Hi, I am Alex and I am a career CIT team member!!!  having joined the team way back in 2008, before the twins came along (See below)! Working as part of the Thames Valley helpdesk, my working day is never dull!!! We have so many clients that need our help and support...
Complete Security with Complete I.T.

Complete I.T. Network Operations Centre

We have had some exciting changes at CIT recently and we wanted to formally introduce the Complete I.T. Network Operations Centre… The team consists of James Harris, Team Supervisor who has been with CIT  10 years and specialises in Microsoft products both onsite and...
Disaster Recovery and Cloud back up

Disaster Recovery and Cloud back up

A few years ago people were constantly asking, what is the cloud? How will it help me? Why would I move to the cloud? Etc… Whilst those questions are still valid more and more people are able to answer them to some degree, whether talking about business or personal...
Complete Security with Complete I.T.

Summers here…

I hope you have had an exciting and enjoyable start to 2016. Here at CIT we are constantly looking at ways to both improve our relationships with our clients and our service offering. We carried out 4 client focus groups in different regions that proved very...
Complete Security with Complete I.T.

Canadian University hit by Ransomware

On the 8th June 2016 the University of Calgary in Canada, had to pay a $20,000 ransom to cyber criminals in order to release their computer systems’ files, after being hit by ransomware. The ransomware installed itself on their machines, taking documents and demanding...